18 min read insurance
2027 Medicare Special Needs Plans Agent Guide
Review 2027 D-SNP, C-SNP and I-SNP eligibility, Medicaid alignment, enrollment periods, verification rules and a practical Medicare agent checklist.
#Medicare Compliance
19 min read insurance
Medicare Permission to Contact: Referral, Phone, Text, Event, and Social-Media Rules
Can Medicare agents call referrals, text leads, or send social-media DMs? Use this PTC vs. TCPA vs. SOA guide, including October 1, 2026 changes.
18 min read insurance
Medigap Underwriting and Guaranteed Issue Rights for Agents in 2027
Practical 2027 Medigap guidance for agents: underwriting, guaranteed issue, trial rights, state birthday rules, deadlines, and replacement checklists.
16 min read insurance
Medicare Part A and Part B After 65: SEP Workflow for Agents
Practical workflow for Medicare agents helping clients over 65 enroll in Part A and B after employer coverage ends, with CMS-40B, CMS-L564, SEP timing, and evidence.
12 min read insurance
Is Insulin Still $35 on Medicare in 2027? Agent Guide
Medicare's insulin cap continues in 2027. Learn the $35-or-less rule, NovoLog/Fiasp changes, Part B vs. Part D, and how agents can verify client costs.
15 min read insurance
2027 Medicare Part D Changes for Agents
2027 Medicare Part D changes for agents: the $700 deductible, $2,400 out-of-pocket cap, negotiated drugs, and a printable review checklist.
15 min read insurance
Medicare GLP-1 Bridge for 2027: A Practical Agent Guide
Review Medicare GLP-1 Bridge eligibility, covered drugs, the $50 copay, prior authorization and 2027 plan checks. Includes a printable agent checklist.
37 min read insurance
2027 Medicare Agent Certification Primer: What to Study Before AHIP
Study guide for 2027 Medicare agent certification: AHIP topics, carrier certifications, AEP traps, SOA, SEPs, Part D, marketing rules, and FWA.
33 min read insurance
Medicare Special Election Periods in 2027: A Field Guide for Agents
A 2027 Medicare Special Election Period guide for agents: 36 SEP categories, D-SNP rules, plan nonrenewals, deadlines and CMS approval requirements.
15 min read insurance
Medicare Call-Recording Retention: 6 vs. 10 Years (CY 2027)
CMS uses a 6-year track for MA and Part D marketing and sales calls and a separate 10-year track for enrollment records. See audio and transcript rules.
18 min read insurance
How Independent Medicare Agents Keep SOAs and Call Recordings Portable When Changing FMOs
Switching FMOs, CRMs, phone systems, or enrollment tools? Learn how Medicare agents keep SOAs, call recordings, ACA consent, and records portable.
21 min read insurance
Best Call Recording Setup for Independent Medicare Agents During AEP
Compare Zoom, VoIP, FMO tools, and Agent Workspace for Medicare agent call recording during AEP, consent, SOAs, and storage.
17 min read insurance
Is Google Drive HIPAA Compliant for Medicare & ACA Call Recordings?
Can agents use Google Drive for call recordings? Review Workspace BAAs, HIPAA controls, CMS retention, and focused Informed + Choice product paths.
13 min read insurance
Marketing Call vs. Enrollment Recording: Retention Rules for Medicare Agents
Learn when Medicare marketing call recordings follow six-year retention, when enrollment records stay on a 10-year track, and how agents can organize both.
12 min read insurance
CY2027 Medicare Call Recording: What Changed for Agents
Recording didn't go away for 2027 — but the rule is now 6 years, not 10. See which Medicare calls agents must record, and how long to keep the audio.
18 min read insurance
CMS 2027 TPMO Disclaimer Timing: What You Must Say Before Benefits
CMS changed TPMO disclaimer timing for 2027 Medicare sales calls. Learn what changed, what counts as a benefits discussion, and when to say it.
10 min read insurance
When Does a Medicare Call Become an Enrollment Recording? A Practical Guide for Agents
A practical guide for Medicare agents on where a sales call ends, where telephonic enrollment begins, and how to handle recording and retention.
19 min read insurance
CMS 2027 Final Rule: 6 Medicare Agent Workflow Changes
Six Medicare workflow rules change for CY2027: same-day SOAs, TPMO timing, 6-year call retention, and events. What agents must update before Oct. 1.
13 min read insurance
10 Steps to Break Away: How to Build a Truly Independent Medicare Business
Learn how to break away and build a truly independent Medicare business. Control your own leads, ditch the confusing jargon, and own your workflow.