Agent Workspace by Informed + Choice

Medicare & ACA CRM Software for Agents

Run the client relationship—from the first inquiry through every annual review—in one connected workspace.

Manage client work, use Medicare and ACA quoting workflows, make recorded business calls, send electronic SOA and ACA consent links, and publish your agent website and educational event pages.

Guided demo and approved provisioning. No public price, free trial, or automatic production signup.

The whole workflow

See the whole agent workflow in one view

Start an SOA, quote, annual review, educational event, or personal client link. See open work, recent calls, and follow-ups without moving the same client between disconnected tools.

Agent Workspace shortcuts for starting an SOA, quote, event, personal link, or recorded call
Agent Workspace open client work with Annual Review and Scope of Appointment status
Informed + Choice Essentials feature checklist with guided demo availability
Agent Vault is the secure client-record and evidence layer inside the complete Agent Workspace. CRM, quoting, reviews, calls, forms, events, and long-term records stay connected to the client.

One connected client record

One client record instead of a stack of disconnected tools

The value is not simply that the tools are included. The value is that the work stays connected.

01

Attract and organize

Publish a focused agent website and educational event pages. Create flyers, QR codes, and RSVP workflows, then carry the inquiry into the CRM without rebuilding the client record.

02

Complete the work

Manage client work, use Medicare and Marketplace quoting workflows, make recorded business calls, and send electronic SOA and ACA consent links from the same account.

03

Retain the client

Run a repeatable Medicare Annual Review, keep the evidence and unresolved questions visible, and schedule the next action without reconstructing the case elsewhere.

Continue using carrier, FMO, and approved enrollment platforms where required. Agent Workspace organizes the client, supporting work, calls, forms, evidence, and follow-up around those systems.

Review Medicare agent software and agency tools

Purpose-built agent workflows

Built for Medicare and ACA work—not adapted from a generic CRM

A generic CRM stores contacts, tasks, and notes. Agent Workspace connects the specialized work around the Medicare and ACA client relationship.

01

Medicare Annual Review that keeps the agent in control

Send one personal link. The client can connect available Medicare data, add prescription-bottle photos, or complete guided entry. Agent Workspace organizes medications, pharmacy, doctors, coverage, plan evidence, costs, and tradeoffs for the licensed agent to review. It does not choose a plan.

AI-assisted text extraction may help read a prescription bottle photo. Confirmed facts feed a rules-based assessment; the licensed agent reviews the evidence and makes the decision with the client.

Explore Medicare Annual Review

03

Website and educational event tools

Publish or refresh a focused agent website and create educational event pages, printable flyers, QR codes, and RSVP workflows without buying separate website, design, and form products.

See website and event tools in the Workspace offer

The complete agent workspace

Essentials starts with a guided demo

See the connected workflow, tell us what your business needs, and plan an approved configuration before production access is provisioned.

Request an Essentials Demo

Essentials has no public price or free trial while we evaluate the right feature set, support needs, and rollout for each customer.

01

CRM and open client work

Keep client records, current work, calls, forms, reviews, and next actions connected.

02

Medicare Annual Review

Collect confirmed information once and organize plan evidence for licensed-agent review.

03

Medicare and ACA quoting workflows

Use Medicare Advantage including MAPD, standalone Part D, Medigap, and Marketplace tools where available.

04

Recorded business line

Make and receive business calls inside the app. Ask us about bringing the cell or business number clients already know, and keep permitted recordings with the client.

05

Agent website and educational events

Publish a focused website, event pages, flyers, QR codes, and RSVP workflows.

06

Electronic forms and searchable Vault

Send personal SOA and ACA consent links and retain records with MFA, search, retrieval, and export.

A deliberate rollout

See the workflow, confirm fit, then provision intentionally

The demo helps us understand which capabilities matter, whether we can support the rollout well, and what an approved configuration should include.

01 Create a client
02 Send an SOA or ACA consent link
03 Run a quote or Annual Review
04 Build an educational event page and QR code
05 Make a recorded business call
Request an Essentials demo

Only need electronic forms and long-term storage?

Electronic Scope of Appointment is available now for $9.99/month

Create branded SOA pages, send signing links, track completion, and retrieve completed records without the complete CRM, telephone, quoting, website, events, or Annual Review workflows. Payment is due at checkout; there is no introductory trial.

Get Electronic SOA — $9.99/month

Coming soon

Business Telephone — $39.99/month

A focused business number with incoming and outgoing app calls, permitted recording, storage, and call history. Paid signup will open after final launch checks; there is no trial.

Join Telephone Early Access

For agencies, FMOs, and broker networks

Need provisioning or workflows for a downline?

Agency implementations are scoped around agent count, branding, hierarchy, reporting, support, and the requirements of the rollout.

Discuss an Agency Rollout

Connected-workflow comparison

Replace handoffs between tools with one working record

Client and follow-up record

Separate:Separate CRM subscription

Workspace:Connected to the client record

Annual Review intake and calculations

Separate:Manual plan-by-plan work or another tool

Workspace:Included

MAPD, Part D, Medigap, and Marketplace quoting

Separate:Separate quoting tools

Workspace:Included where available

Recorded business line

Separate:Separate phone and recording vendor

Workspace:Included

Personal website and educational events

Separate:Website, design, and form tools

Workspace:Included

Personal SOA and ACA URLs

Separate:Separate form products

Workspace:Included

MFA and 10-year record storage

Separate:Generic file storage

Workspace:Included

Agent Workspace FAQ

Clear answers before you start

How is Agent Workspace different from a generic insurance CRM?

A generic CRM generally manages contacts, leads, tasks, notes, and follow-up. Agent Workspace adds the Medicare and ACA workflows around that relationship: Annual Review, quoting, recorded business calls, electronic SOA and ACA consent, an agent website, educational event pages, and searchable long-term records.

How do I get access to Essentials?

Request a guided demo. We will learn which workflows you need, confirm support capacity and fit, and plan any approved provisioning. Essentials does not currently have a public price, free trial, or automatic production signup.

Can I keep my current phone number?

Ask our team about number porting during Business Telephone setup. The standalone product is coming soon at $39.99 per month, with paid activation and no trial. Join early access and we will follow up when signup opens.

Does Agent Workspace include Medicare and ACA quoting?

Agent Workspace includes Medicare Advantage, including Medicare Advantage Prescription Drug (MAPD), standalone Part D, Medicare Supplement, and ACA Marketplace quoting workflows where available. Availability varies by product, state, service area, plan year, and available source data.

Can I create an agent website and educational event pages?

Yes. Agent Workspace includes a focused agent website and tools for creating educational event pages, printable flyers, QR codes, and RSVP workflows.

Does the Medicare Annual Review choose a plan?

No. Annual Review applies defined calculation and requirement-matching rules and organizes the available evidence. The licensed agent reviews the information, explains the tradeoffs, and makes the plan decision with the client.

Can I buy Electronic SOA without Essentials?

Yes. Electronic Scope of Appointment is available now as a focused self-service product for $9.99 per month. Payment is due at secure checkout and there is no introductory trial.

Can an agency or FMO use Agent Workspace?

Yes. Agency implementations use a separate pricing and rollout process because provisioning, branding, hierarchy, reporting, support, and workflow requirements vary.

Does Agent Workspace replace carrier, FMO, or enrollment platforms?

No. Continue using carrier, FMO, and approved enrollment platforms where required. Agent Workspace keeps the client record, supporting work, calls, forms, evidence, and follow-up connected around those systems.

One system for the client relationship

Put the whole agent workflow in one place

Request a guided Essentials demo, or start the focused Electronic SOA product now for $9.99/month.

Request an Essentials Demo

Essentials access is approved and provisioned manually. No public price or free trial.

Built for licensed agents using the notices, scripts, disclosures, carrier procedures, state rules, and approved enrollment workflows that apply to their business.