Insights on Medicare compliance, agent independence, and healthcare technology.
ACA consent and application review are not the same thing. Here is the practical difference for HealthCare.gov agents, when each record is required, and how to keep your workflow clean.
A practical ACA guide for licensed agents: consumer consent, application review, SEP documentation, NPN changes, Marketplace training, Help On Demand, and HealthCare.gov workflow issues that never really stop.
CMS reversed the ban on SOAs at Medicare educational events for 2027. Here is what agents can do now, what still is not allowed, and how to handle same-day follow-up the right way.
CMS says SOAs are valid for 12 months, but that does not mean a 2026 SOA automatically covers 2027 plan discussions. Here is the practical rule Medicare agents should follow.
CMS made SOAs easier in 2027 in some ways, but face-to-face Medicare appointments still require a written SOA. Here is what counts, what has to be on it, and what changed for walk-ins and same-day appointments.
CMS changed TPMO disclaimer timing for 2027 Medicare sales calls. Here is the practical rule for agents: what changed, what counts as a benefits discussion, and what you must say before you get there.
A practical guide for Medicare agents on where a sales call ends, where a telephonic enrollment begins, and how to handle recording and retention without overcomplicating your workflow.
CMS eliminated the 48-hour SOA wait, changed TPMO disclaimer timing, reduced marketing call retention, and reopened SOAs at educational events. See the agent checklist.
Learn how to break away and build a truly independent Medicare business. Control your own leads, ditch the confusing jargon, and own your workflow.
CMS eliminated the year-round 150% FPL SEP for 2026. Learn how ACA agents should adapt workflows, documentation, and consent compliance.
Are you compliant with the new CMS ACA consent rules? Learn how independent brokers are using the ACA Compliance Vault to secure 10-year Marketplace documentation without data lock-in.
Compare Connecture and Sunfire SOA workflows, voice signatures, call recording, data portability, and when a standalone SOA vault makes sense for Medicare agents.
Can you use Google Drive or Zapier for your 10-year CMS call recordings? Learn why DIY storage fails audits and how to get the cheapest CMS compliant storage.
CMS eliminated the Medicare 48-hour SOA waiting period effective June 1, 2026. Learn what changed for walk-ins, same-day appointments, inbound calls, and written SOA requirements.
Relying on your FMO's free software for CMS compliance is a trap. Learn why smart Medicare agents are building a decoupled compliance architecture to prevent data lock-in and protect their book of business.